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Ski rental brands and stores are adopting mobile apps and going digital. This seasonal business is evolving in response to changing consumer habits, including an increasing tendency to book equipment online and at the last minute. As well as being innovative and reliable, Ginkoia’s ski rental management software is the only one on the market that offers mobile solutions and is only billed during the months your business is open.
They are also looking for more services and personal advice on ways to improve their technique or new activities to try out.
Ski technicians must be capable of providing highly specialised expertise, efficiently meeting the customer’s needs, and accurately logging each item rented out.
The customers lining up at stores in mountain resorts have diverse needs. From the VIP requiring delivery at their hotel using a mobile app to the customer expecting to be served in-store at the time they specified using their smartphone while on the way, or the one who pre-booked equipment just now via a terminal or smartphone, there are many different journeys through a ski rental store. Not forgetting the need to optimise the utilisation rate for the equipment you rent out, which is vital to maintain profitability.
We offer a number of ways to address this source of dissatisfaction, drawing on mobile solutions for ski technicians. These free up your teams to focus on helping customers make the most of their skiing holidays.
With innovative solutions for your seasonal staff, that are fun and easy to use
Optimise the number of items you can rent out, to make your business more profitable.
Offer your customers an easy, seamless on- and offline journey and secure their loyalty
Tools to help you understand your performance and make the right decisions for the next season
Ginkoia’s solutions are geared to the requirements of ski rental stores and brands. Read on and check out the features available to boost your turnover, optimise your equipment utilisation rate and increase customer satisfaction.
Optimise the equipment utilisation rate, manage depreciation, prepare the next seasonFind out more
Reduce customers’ in-store waiting times, adapt the customer journey, give adviceFind out more
Cash register software for sports retail, combining sales, rental, repair shop, consignment and B2B trade - compliant with finance legislationFind out more
Manage shop schedules and quotes, attract and retain new businessFind out more
Tools to support operational and strategic decision-making, real-time data, simple & visual
Manage your business with a unified in-store and online platformFind out more
Ginkoia started out with the ski rental trade, and is used every day by more than 400 ski rental businesses. Driving customer satisfaction is our promise. Our teams know all about the problem of footfall peaking over six weekends of the year, and our services are designed to meet this challenge.
Our consultants will help you implement these services with a range of open, reliable, distinctive solutions.
Rolling out ski rental management software tailored to your needs will enable you to:
"My skimans have been using the Mobilité Location Ginkoia app since the beginning of the season, and it has already become a great asset in our day-to-day work."
Annick Kretchmann, manager of a Skimium rental store
"Ginkoia is my everyday tool. It grants me a clear, real-time vision of the stocks across my shops, and it's a relevant and reliable source of information.
Julien Flammier, manager of 2 Intersport stores, 1 Terre de Montagne store and 2 independent stores
"Our multi-site network really comes into its own thanks to Ginkoia. A customer can rent skis in Chamonix, exchange them in Argentière and return them in Vallorcine in the span of one day, all thanks to the information being available in real time. It’s a real plus for our customers.
D. Chomarat and J. Keightley, Sanglard Sports group
"We had advanced requirements in terms of management tools and a need for very detailed dashboards. The Ginkoia store management software provides us with a simple daily monitoring solution and extremely in-depth analytics."
Laure Thevenart, 6 Skiset ski rental stores
Would you like to talk to our consultants about the software you need for your sports store, and the solutions available to help you implement your strategy?Request a callback