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For you as a sports equipment renter, knowing your customers is essential to building an inventory that will generate profits for your business.
And this means knowing their expectations. Analyse your business to find out which equipment types were rented out the most, what you were short of this season, and which categories were most in demand.
Ginkoia’s rental software contains all the tools you need to meet your customers’ expectations.
Ginkoia’s rental software will help you keep your customers even more satisfied.
Our solutions free up your teams to focus on your customers and reduce waiting times during peak periods. Offer a unique customer service and sharpen your competitive edge.
Automate processing of online bookings and offer pre-booking.
Manage equipment to be checked out, checked in and exchanged with our range of mobile customer care solutions.
Make sure you have the right equipment to maximise your utilisation rate and boost your profitability.
Know your customers, track equipment currently in the field and due to go out, prepare procurement.
Two models exist side-by-side in the equipment rental field: businesses whose customers come from bookings made online, and those working with customers who rent by the day, with larger numbers of last-minute bookings.
In the latter case, pre-booking enables your customers to log their rental needs via a terminal or their smartphone directly at their holiday destination.
Having the right equipment doesn’t mean doing things the same way as your neighbour. Understand your customers’ expectations by analysing your business over previous seasons.
The rental software is compatible with all of Ginkoia’s sports store and brand management software modules. Read on and check out other modules that will boost your turnover, optimise your stock rotation and enhance the relationship between your brand and your customers.
Reduce customers’ in-store waiting times, adapt the customer journey, give adviceFind out more
Optimise stock rotation, manage outstanding deliveries, secure your inventoryFind out more
Tools to support operational and strategic decision-making, real-time data, simple & visual
To say YES to your customers, manage your inventory and analyse your performance across multiple stores
Manage your business with a unified in-store and online platformFind out more
Cash register software for sports retail, combining sales, rental, repair shop, consignment and B2B trade - compliant with finance legislationFind out more
"We asked users of our Ginkoia software what they thought of it during the 2019 Sport Achat Hiver trade fair. Since our customers are the best advocates for the solution they use in their stores, here is a video testimonial directly from them!"
Sport Achat 2019 trade fair
"We had advanced requirements in terms of management tools and a need for very detailed dashboards. The Ginkoia store management software provides us with a simple daily monitoring solution and extremely in-depth analytics."
Laure Thevenart, 6 Skiset ski rental stores
"We need quick answers and Ginkoia clearly puts in the effort to meet this need."
Eric Laboureix - elpro - skimium
"My skimans have been using the Mobilité Location Ginkoia app since the beginning of the season, and it has already become a great asset in our day-to-day work."
Annick Kretchmann, manager of a Skimium rental store