Mobilité location

Mobile rental app

Teams on hand to assist customers and get the paperwork done quickly, reducing in-store waiting times. That is the challenge to be met by mobile in-store ski and bike rental solutions. Consider it done, with this unique business app !

Our commitment ? To reduce in-store waiting times

You have six weeks to make a success of your season: six weeks including some peak periods that keep you flat-out.

Ginkoia’s mobile rental app helps you ride out those peaks and keep your ski customers satisfied.

  • Check equipment out and in without customers having to call at checkout.
  • Enter surnames and first names automatically.
  • Manage bookings online without manual data entry
  • Deliver skis and bikes to holiday residences and hotels, and offer kerbside pick-up
  • Exchange equipment quickly
  • Calculate DIN settings for bindings
  • Pre-booking service, online (app) or at the store entrance (terminal)
  • Prepare customers’ accounts while they wait in line
Application mobile location ski skiman Ginkoia

Ginkoia, the mobile rental app that reduces the paperwork and offers more services

From booking equipment before they start their holiday to dropping it off before they leave, your customers save time and reduce their waiting times in-store and your teams are more available to assist them.

How? It eliminates the need to enter all that data manually and the resulting risk of errors in your rental system. E-booking, pre-booking, automated recognition of contact details, seamless rental voucher management and fewer avoidable visits to the cash desk are the benefits of this simple, intuitive, fun software for your seasonal staff.

A trailblazer in mobile solutions for ski rental stores, Ginkoia is the only provider on the market to offer this range of features combining outstanding performance with a customer experience that sets you apart, within a single highly user-friendly package.

Quick to pick up

A simple app that your teams will be using on their own in no time.

Check-in, check-out, exchanges

Complete rental vouchers, for flawless tracking of equipment checked out, exchanged and returned.

Delivery and pick-up

Offer to deliver rented equipment directly to the customer’s door or to a pick-up point.

E-booking and pre-booking

Give your customers the option to pre-book their equipment in-store or online, before they arrive.

Reduce in-store waiting times during peak periods

Ginkoia’s mobile rental app is the perfect tool to create a more frictionless customer journey in rental shops. It helps you serve your customers quickly and efficiently and handle fluctuations in your in-store business.

Most of all, it adapts to your organisation and your rental process – and not the other way round !

  • Check equipment out and in without requiring customers to call at checkout.
  • Offer to deliver rented equipment
  • Adapt your organisation depending on footfall
  • Turn your ski technician into a customer advisor
  • Create customer accounts quickly

Advise tech-savvy skiers and keep them satisfied

Today’s customers are looking for a digital experience. In some cases, 80% will book online before their trip, while others will come to your store to hire equipment for the day without reserving. Online booking, pre-booking, automated address recognition… the mobile ski technician’s app comes with a bundle of features that you can tailor to your needs.

Our challenge is to help you offer the right services to suit your customer types.

  • The pre-booking app enables customers to book equipment for themselves and for their group or family directly via a smartphone (or terminal) and then pay in-store.
  • Ski technicians have all the information supplied by the customer on the online booking and don’t need to key it all in again.
  • This is a real time-saver, relieving of them all the paperwork and freeing them up to focus on advising and serving their customers.

Get ahead of the pack by offering to deliver rented equipment

When they arrive at a ski resort, customers are on holiday. Maximise convenience by making it easy for them to get hold of their rented equiment, using Ginkoia’s mobile rental app.

Use it to offer them a service that will make you a cut above the rest.

  • Deliver their rented equipment to them directly at their holiday residence, chalet or hotel.
  • Track all your inventory movements and keep a handle on your activity.
  • Take payment in-store or at the time of delivery at the customer’s door

Modules associated with the mobile rental app 

The mobile rental app is compatible with all of Ginkoia’s ski store management software modules. Read on and check out other modules that will boost your turnover, optimise your rental inventory rotation and increase customer satisfaction. 

Sports equipment rental

Optimise the equipment utilisation rate, manage depreciation, prepare the next season

Find out more

Cash register software

Cash register software for sports retail, combining sales, rental, repair shop, consignment and B2B trade - compliant with finance legislation

Find out more

Loyalty scheme

Gain insight into your customers’ buying journey, consolidate your customer data, build loyalty.

Multi-store management

To say YES to your customers, manage your inventory and analyse your performance across multiple stores

Decision analysis and statistics

Tools to support operational and strategic decision-making, real-time data, simple & visual

Sports brand and store managers share their experience with the workshop scheduling software

"A considerable amount of class trips come to our shop during the month of January, resulting in an influx of between 200 and 250 highschoolers per week, which leads to between 600 and 650 rental returns to process within a 45-minute timeframe.”

Emmanuel Thierriaz manager of the Skifiz Sport store in Passy Plaine Joux

"My skimans have been using the Mobilité Location Ginkoia app since the beginning of the season, and it has already become a great asset in our day-to-day work."

Annick Kretchmann, manager of a Skimium rental store

"We had advanced requirements in terms of management tools and a need for very detailed dashboards. The Ginkoia store management software provides us with a simple daily monitoring solution and extremely in-depth analytics."

Laure Thevenart, 6 Skiset ski rental stores

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