Teams on hand to assist customers and get the paperwork done quickly, reducing in-store waiting times. That is the challenge to be met by mobile in-store ski and bike rental solutions. Consider it done, with this unique business app !
Ginkoia’s mobile rental app helps you ride out those peaks and keep your ski customers satisfied.
From booking equipment before they start their holiday to dropping it off before they leave, your customers save time and reduce their waiting times in-store and your teams are more available to assist them.
How? It eliminates the need to enter all that data manually and the resulting risk of errors in your rental system. E-booking, pre-booking, automated recognition of contact details, seamless rental voucher management and fewer avoidable visits to the cash desk are the benefits of this simple, intuitive, fun software for your seasonal staff.
A trailblazer in mobile solutions for ski rental stores, Ginkoia is the only provider on the market to offer this range of features combining outstanding performance with a customer experience that sets you apart, within a single highly user-friendly package.
A simple app that your teams will be using on their own in no time.
Complete rental vouchers, for flawless tracking of equipment checked out, exchanged and returned.
Offer to deliver rented equipment directly to the customer’s door or to a pick-up point.
Give your customers the option to pre-book their equipment in-store or online, before they arrive.
Ginkoia’s mobile rental app is the perfect tool to create a more frictionless customer journey in rental shops. It helps you serve your customers quickly and efficiently and handle fluctuations in your in-store business.
Most of all, it adapts to your organisation and your rental process – and not the other way round !
Today’s customers are looking for a digital experience. In some cases, 80% will book online before their trip, while others will come to your store to hire equipment for the day without reserving. Online booking, pre-booking, automated address recognition… the mobile ski technician’s app comes with a bundle of features that you can tailor to your needs.
Our challenge is to help you offer the right services to suit your customer types.
When they arrive at a ski resort, customers are on holiday. Maximise convenience by making it easy for them to get hold of their rented equiment, using Ginkoia’s mobile rental app.
Use it to offer them a service that will make you a cut above the rest.
The mobile rental app is compatible with all of Ginkoia’s ski store management software modules. Read on and check out other modules that will boost your turnover, optimise your rental inventory rotation and increase customer satisfaction.
"A considerable amount of class trips come to our shop during the month of January, resulting in an influx of between 200 and 250 highschoolers per week, which leads to between 600 and 650 rental returns to process within a 45-minute timeframe.”
Emmanuel Thierriaz manager of the Skifiz Sport store in Passy Plaine Joux
"My skimans have been using the Mobilité Location Ginkoia app since the beginning of the season, and it has already become a great asset in our day-to-day work."
Annick Kretchmann, manager of a Skimium rental store
"We had advanced requirements in terms of management tools and a need for very detailed dashboards. The Ginkoia store management software provides us with a simple daily monitoring solution and extremely in-depth analytics."
Laure Thevenart, 6 Skiset ski rental stores