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Do you offer your customers a bike or ski repair service and need to schedule your technicians’ activities? Check out our bike and equipment repair software designed entirely for sports shops, and grow your business with online bookings!
With Ginkoia’s repair shop software, you can provide an answer within minutes and be sure of the price and lead time you quote.
Use Orisha Ginkoia’s repair shop software to manage workloads at your ski or bike repair shop.
Equip your teams to focus on assessing the job in hand, advising your customers, and quoting an accurate price and lead time every time. As manager of a store or head of a brand, you are sure to boost your customer satisfaction.
With Orisha Ginkoia’s repair shop scheduling software, say goodbye to guesswork!
Produce a complete repair note: work, parts, prices, etc.
Planning is made easy, in line with your technicians’ availability and the time required to complete each repair.
Keep a record of the work you carry out for your customers and analyse the data you hold on them to promote your services more effectively!
Track your repair shop’s performance (sales, repairs and efficiency of each technician) in the shop scheduling software
Do your customers not always have time to call in at your store to book a bike repair? Are you looking to boost your repair shop turnover by enabling your customers to book repairs via your website? Optimise your technicians’ workload by offering slots online.
Cycling is all the rage! With growing average basket sizes, increasingly sophisticated products, and cycling becoming ever more popular, a repair service is now a must for any bicycle store. And customer satisfaction is one of the keys to building loyalty.
The repair shop scheduling software is compatible with all of Orisha Ginkoia’s sports store and brand management software modules. Read on and check out other modules that will boost your turnover, optimise your stock rotation and enhance the relationship between your brand and your customers.
Optimise stock rotation, manage outstanding deliveries, secure your inventoryFind out more
Optimise the equipment utilisation rate, manage depreciation, prepare the next seasonFind out more
Cash register software for sports retail, combining sales, rental, repair shop, consignment and B2B trade - compliant with finance legislationFind out more
Gain insight into your customers’ buying journey, consolidate your customer data, build loyalty.
To say YES to your customers, manage your inventory and analyse your performance across multiple stores
Manage your business with a unified in-store and online platformFind out more
A centralised tool to manage your range and meet all the challenges of omnichannel sales.Find out more
Automate and digitise your supply processesFind out more
“One function of the Ginkoia workshop schedule software that I use a lot is the customer management tool. I know what the customer purchased in-store, how many times they have been in, if their bike has been through the workshop, or if I have changed any parts. It’s very convenient.”
Alexis Lefebvre, Alex’trem store in La Roche sur Foron
“Ginkoia provides us with a reliable schedule management tool, which helps us be rigorous about finishing bike repairs in time for the arranged pick-up.”
F. Plotnikowa, Chairman of Bike center
"The repair shop module plays a key role in managing orders and ensuring a good quality of service for our customers; it keeps a record of the work and repair done on the bikes and helps us keep track of customer expectations."
Denis Kuster, manager of 6 Dvélos stores and the Dvélos e-commerce website
"In order to learn how to use all the features of this software, I took around ten hours of remote training. This remote installation was a very positive experience. I was very satisfied by how skilled the trainers were, and by how accessible they made the experience. They went down to my level, they took the time to explain things to me, to re-explain if necessary, and to answer all of my questions. I have only positive things to say about this training course."
M. Danguin, Mondovelo store